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Terms and Conditions
Delivery is through our local courier and is usually achieved within 2-3 business days.
If there is any unexpected delay of the product, you will be notified by email. An estimated date of departure will be given and you will have the right to cancel your order.
Receiving your order
When you place an order, we'll send you an automated email to confirm we've received it, and that your payment went through. Another email will be sent to you when your order is processed and shipped. Please feel free to contact us if you have any other questions.
Shipping And Handling
All goods are carefully packed. Should the goods be damaged upon delivery, then please contact us so that we may make good the problem. We only charge what it takes to get the product to your door. We do not believe in hidden charges or making money from delivery. Our business is Pet Products. We add only the taxes and duties as required by government laws.
Shipping prices apply to mainland NZ only.
International customers- Please email for freighting quote.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. We use fully secure shopping cart technology.
If you are not satisfied with the products you receive through Petpost, You can return them, within 14 days and we will send you replacements or a refund. See our Refund Policy.
We are entirely New Zealand owned. We have a proven track record and plan to serve you and your best friend for a long time.We are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at email@example.com
Alternatively, you can call on 0800738767 International callers +64 9 2744071 or fax us on +64 9 2744072 or write to us at PO Box 98832 Manukau Mail Centre, New Zealand
Your Credit card will be charged when you order.
Payment is required by Petpost.co.nz prior to shipping orders.